



We are looking for a new colleague for our Amsterdam office to help us assist our customers and reshape their financial future.
In 2013, DEGIRO launched its online brokerage services in The Netherlands. Since then, DEGIRO has expanded across 18 European countries enabling retail investors to benefit from a highly competitive commission structure. We provide an award-winning online platform for all types of investors and offer our customers the opportunity to invest globally at unprecedented low rates. Our goal is to add value by developing affordable, custom-made financial services for all investors. That is why we teamed up with flatex bank. Together, we form one of the biggest pan-European brokers.
You will be joining around 30 young, smart and motivated colleagues as a Junior Trading Assistant. You will be the first point of contact between the retail traders and the company. It is a great way to learn everything about the DEGIRO product and work closely with other teams such as Brokerage and Risk.
• As a trading assistant, you take ownership of customer requests to find a short or/and long-term solution to improve our processes. To achieve this, you will collaborate with various departments responsible for the daily operations of DEGIRO;
• You will assist our customers during the entire customer lifecycle, starting from the moment they become prospects until the moment they are fully using their accounts (onboarding, KYC and EDD);
• When customers are fully ready to invest their assets, you will assist them with the platform, corporate actions, transfers (pension, portfolio and money), trading disputes, the risk model, amongst many others;
• You will communicate between the different departments which secure the operations within the international organization of the flatexDEGIRO group, where DEGIRO is a part of. You will use your communicative skills in an international atmosphere on a large diversity of subjects.
Starting at the Service Desk is a great way to understand which part of the Fintech world best suits you. Your career growth at DEGIRO can look like this:
Like-minded colleagues with whom you can talk about your passion for Finance;
Do you already see yourself as part of this team? Apply!
(Please be aware that providing a cover letter with your application is mandatory)
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